Privacy Policy

Short Version

We know legal pages can be overwhelming, so here is the short version first:

• We scan pages to help protect you from scams. For Jortty Shield and Navigator, this can include page text, URL details, and screenshots.
• We use trusted vendors to run the service, including OpenAI, AWS, and Google Safe Browsing.
• We do not sell your personal information.
• You can ask for access, correction, or deletion of your data. You can email us or use your account settings when available.
• Jortty helps reduce risk, but no tool catches 100% of scams. You should always use your own judgment before sharing sensitive information.

Who We Are

JORTTY, INC. ("Jortty," "we," "us," and "our") operates this Privacy Policy for our products and services. Our mailing address is 1016 Clare Ave, Suite 5, West Palm Beach, FL 33401. You can contact us at hello@jortty.com.

What This Policy Covers

This policy covers personal data collected through:

• the jortty.com marketing website and related pages,
• Jortty Shield (our Chrome extension),
• Jortty Navigator (AI guidance inside the extension),
• Scamify (email and message scam checking),
• TechConnect (marketplace and matching features, including waitlist activity), and
• marketing emails, support messages, and account communications.

What We Collect

Website and Account Data

• Name, email address, phone number, and account profile fields you provide.
• Login and security details required to authenticate your account.
• Device, browser, IP address, and site usage analytics.
• Contact-form messages, support requests, and marketing preferences.

Jortty Shield (Chrome Extension)

• Visited page details such as URL, page title, visible page text, and technical signals (for example form and password field counts).
• A screenshot of the visible page area to support scam classification.
• If signed in, your account identifier so scans can be tied to your profile.
• Event telemetry (for example verdict, timing, and hashed domain data).

Jortty Shield is designed to detect scam patterns quickly. It is not designed to collect passwords you type, payment card numbers from secure inputs, or private content from pages the extension cannot access.

Jortty Navigator (Extension AI Guidance)

• The questions you ask in Navigator.
• Page context sent with your request, which may include URL, title, visible text snippets, and a screenshot.
• Conversation IDs and related thread history so your chat can continue across page changes.

Scamify

• Email content forwarded to scam@jortty.com.
• Uploaded screenshots and text message evidence.
• Sender and processing metadata needed to return results and improve detection quality.

Billing and Subscription Data

Payments are processed by third-party payment providers. We receive subscription status, billing dates, and limited transaction details needed to manage your plan. We do not store full payment card numbers on Jortty systems.

How We Use Your Data

We use personal data to operate, secure, and improve our services. Depending on your region, our legal bases may include performance of a contract, legitimate interests, consent, and legal obligations.

• Operate services: deliver scam checks, Navigator responses, and account features.
• Security: detect abuse, fraud, and suspicious behavior.
• Support: respond to help requests and service issues.
• Product quality: review false positives/false negatives and improve detection.
• Billing and compliance: process subscriptions and satisfy legal requirements.
• Communications: send product, billing, and policy notices.

Who We Share Data With

We share personal data only when needed to run the service, comply with law, or protect users.

• OpenAI: processes scam and guidance requests that include page/email context and screenshots. See OpenAI API data usage.
• Google Safe Browsing: URL reputation checks for known unsafe pages.
• Amazon Web Services (AWS): infrastructure hosting, storage, and serverless processing.
• MongoDB Atlas: conversation and application data storage where used.
• Payment providers (such as Stripe): subscription billing and payment processing.
• Email and communication providers: account and support communications.

We may also disclose data when required by law, legal process, or to protect rights and safety.

Mobile Information and Text Messaging (SMS)

Jortty Elite subscribers can exchange text messages with their dedicated Jortty assistant number. We collect your mobile phone number and messaging consent solely to provide this service.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Your text-messaging opt-in and consent data will not be shared with any third parties. We share mobile information only with service providers (such as our messaging platform) strictly as needed to deliver the service. Message and data rates may apply; reply STOP to opt out, HELP for help.

What We Do Not Do

• We do not sell your personal information.
• We do not share your private data with other Jortty users.
• We do not intentionally collect personal data from children under 13.
• We do not use your data for unrelated advertising profiles on third-party sites.

Data Retention

We keep data only as long as needed for service operation, legal obligations, and abuse prevention.

• Shield telemetry: 90 days.
• Navigator conversation records: up to 180 days for paid plans and up to 30 days for free or unauthenticated usage contexts.
• Scamify submissions: 90 days, unless a longer period is required for fraud review, legal process, or active dispute handling.
• Account records: retained while your account is active and for up to 7 years after closure where required for legal, tax, chargeback, or dispute purposes.

If retention periods change materially, we will update this policy and revise the "Last Updated" date.

International Transfers

Jortty primarily operates from the United States. If data is transferred internationally, we use appropriate safeguards such as contractual protections (including Standard Contractual Clauses where required).

Your Privacy Rights

You may have the right to access, correct, delete, or export your data, and to object to certain processing.

• All users: request access, correction, deletion, or portability.
• California residents (CCPA/CPRA): right to know, delete, correct, and opt out of sale/sharing (we do not sell personal information).
• EU/UK users (GDPR): rights to access, correction, deletion, portability, restriction/objection, and complaint with a supervisory authority.
• Florida residents (FDBR): rights consistent with applicable Florida privacy law.

To submit a rights request, contact hello@jortty.com.

Children's Privacy

Jortty is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has submitted personal information, please contact us so we can investigate and remove it.

Cookies and Similar Technologies

We use cookies and similar technologies to keep the site working, remember preferences, and understand performance. You can control cookies in your browser settings. Some features may not work correctly if cookies are disabled.

Chrome Extension Permissions (Plain-English)

• <all_urls>: lets Shield scan sites you visit for scam signals.
• tabs: allows screenshot capture of the active page for scam analysis.
• activeTab: allows warning overlays on high-risk pages.
• storage: stores local settings and history data.
• history: lets users remove a flagged URL when choosing safe-close actions.
• alarms: supports pause timers and automatic resume behavior.
• notifications: sends user alerts, such as protection-resumed notices.

Security

We use technical and organizational safeguards, including encryption in transit, controlled access, and infrastructure security controls. No system is 100% secure, but we work continuously to reduce risk.

Chrome Web Store Limited Use

Jortty's use and transfer to any other app of information received from Google APIs will adhere to the Chrome Web Store User Data Policy, including the Limited Use requirements.

Changes to This Policy

We may update this policy from time to time. Material changes will be posted on this page with a revised date, and we may also notify users by email or in-product notice when required.

Contact Us

If you have questions about this policy or your data, contact us at hello@jortty.com or write to JORTTY, INC., 1016 Clare Ave, Suite 5, West Palm Beach, FL 33401.

How We Use Cookies

We utilize cookies to analyze website traffic, improve website performance and user-friendliness, and enhance website security. Additionally, we make use of third-party cookies, including those from Google Analytics, to monitor and evaluate visits to our website. These third-party cookies do not personally identify you.

Types and Categories of Cookies Used

At https://jortty.com, we employ various categories of cookies, which include:

• Security: Cookies are employed to enable and strengthen our security features, helping us identify and prevent malicious activities and violations of our Terms and Conditions.
• Performance, Analytics, Research, and Advertising: Cookies assist us in understanding the performance of our website and web-related products. We also rely on cookies to conduct research and improve our products, features, and services. Furthermore, we use third-party cookies to enhance and personalize our marketing messages and communications with you.

Managing Cookies

You have the option to delete cookies that are already stored on your computer through your browser settings. Additionally, most browsers allow you to configure them to prevent new cookies from being added to your computer. Please be aware that such actions may impact your ability to use certain features on the website.